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Neelo Studio Terms of Service

Effective Date: 04/17/2025

Welcome to Neelo Studio. Please read these Terms of Service ("Terms") carefully before using our website or purchasing our products. By using our site, you agree to be bound by these Terms.

1. About Us Neelo Studio is a one-human brand creating apparel influenced by surrealism, art, and unique visual storytelling. Every piece reflects individuality and creative intention.

2. Use of Our Site

            * You agree to use our site lawfully and not for any fraudulent or harmful activity.

            * We may modify or discontinue the website or any features at any time without notice.

3. Orders & Billing

             * Orders are accepted subject to availability.

             * All prices are shown in US Dollars and include applicable taxes unless otherwise stated.

             * We reserve the right to refuse or cancel orders if fraud or supply issues are suspected.

4. Shipping & Handling

Shipping options, costs, and delivery times are listed at checkout.

             * Once shipped, responsibility for delivery transfers to the carrier. We cannot guarantee delivery dates.

             * Customs or import duties may apply to international orders and are the customer’s responsibility.

5. Returns & Refunds

              * All sales are final. No returns, unless the item is defective or there was an error in the order.

              * If you receive a defective product, notify us at neelo.studio@gmail.com within 7 days of delivery with order details and photos.

6. Product Descriptions

               * We aim to describe and photograph products accurately, but colors may vary slightly depending on screen settings.

               * Each piece is made with care, and small imperfections may occur due to the handmade or custom nature of some items.

7. Intellectual Property Rights

                * All content on neelostudio.com is owned or licensed by Neelo Studio. Use without permission is prohibited.

8. Limitation of Liability

                * Neelo Studio is not liable for damages arising from the use or misuse of our products or website.

                * We do not guarantee uninterrupted or error-free service.

9. Changes to These Terms

                * We may update these Terms at any time. It’s your responsibility to check this page periodically for changes.

10. Contact Info For support or questions, email us at neelo.studio@gmail.com.

By accessing our website or making a purchase, you agree to these Terms.

Thanks for being here. We appreciate your support!